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Publication date:

21 January 2022

Last updated:

21 January 2022

Author(s):

Protection Guru

  • Cover for accidents, traumatic injuries and hospitalisation - 4 things you should know.
  • Insurance claims processes - 6 things you should know

ADDITIONAL COVER FOR ACCIDENTS, TRAUMATIC INJURIES AND HOSPITALISATION – 4 THINGS YOU SHOULD READ

According to NHS data shared earlier in January, during 2020/21 thousands of people have required hospital treatment as a result of accidents and injuries. Whilst some of these sound almost comical, including elderly people hospitalised after falling from playground equipment, the data does serve to highlight that many of us face the risk of injury on a daily basis. Protection insurance such as income protection and critical illness are typically thought of as providing cover for serious, in some cases life-changing illness. However increasingly insurers are providing additional protection for traumatic injuries, accidents, fractures and hospital stays. In this round up we bring you four insights highlighting some of these benefits included on protection plans.  

WHICH INSURERS INCLUDE TRAUMA BENEFIT ON INCOME PROTECTION PLANS?

Trauma benefit is an additional cover some insurers include within their income protection plans, that will pay a lump sum if the client suffers one of a number of traumatic injuries (regardless of how they are sustained). In this insight we looked at who offers trauma benefit and what cover is provided. Read more

WHICH INSURERS OFFER FRACTURE COVER AND HOW DO THEY COMPARE?

Fracture cover is offered by an increasing number of insurers, providing a lump-sum payout, in addition to the core cover, if the client suffers one of a number of fractures, and in some cases ligament tears, dislocations and tendon ruptures. In this insight we looked at how each providers fracture cover compares and whose is the best. Read more 

HOW INCOME PROTECTION PROVIDERS HELP WITH A HOSPITAL STAY

Hospitalisation benefit is included by some insurers on income protection plans, to provide a daily payment if the client is hospitalised as a result of illness or injury, for a certain number of days during the defer period. This extra financial support could be essential in protecting the client and covering any costs before their core benefit kicks in. In this insight we looked at hospitalisation benefit in more detail, who offers it and how they compare. Read more

WHAT COVER DO CRITICAL ILLNESS PLANS PROVIDE FOR ACCIDENTS AND HOSPITALISATION?

A serious accident can have a massive impact on a client’s life where they face a long stay in hospital or being permanently disabled due to the injuries they have sustained. In this insight we looked at what financial aid critical illness insurers provide following a serious accident. Read more

INSURER CLAIMS PROCESSES – 6 THINGS YOU SHOULD READ

CLAIMS HANDLERS

The support provided to claimants during and after their claim is assessed can be as important as the money they receive. This support can be different depending on the reason for the claim. We take a look at when ongoing support is provided and what is offered. Read more

CLAIMS NOTIFICATION

Depending on the nature and reason for a claim, the person notifying the insurer of a potential claim may not be the life assured. Here we interrogate who can notify an insurer of a claim and what the insurer does to keep the adviser informed that the claim is in place. Read more

CLAIM DOCUMENTATION

It is quite understandable for insurers to request some form of evidence that the claimable event has taken place. Making this easy for the claimant to provide, will help reduce the burden and stress placed on the client and here we look at what evidence might be requested and how it can be provided. Read more

CLAIM TRACKING

Where a claimant is informing an insurer of a claim over the telephone, they may not always be able to do this from 9 to 5 on a Monday through to a Friday. As such the longer the opening times of claims call centres the better. Below we look at the opening times for insurer claims call centres. Read more

ONGOING SUPPORT

The support provided to claimants during and after their claim is assessed can be as important as the money they receive. This support can be different depending on the reason for the claim. We take a look at when ongoing support is provided and what is offered. Read more 

This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), the CII group, local institute or Society, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the CII group, local institutes, or Societies.

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