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Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.
During this time, order processing, account updates, new membership/renewals and system emails will be paused until maintenance is complete. Please allow up to 48 hours from the time of your purchase for your request or transaction to fulfil and for email confirmation to be received. We apologise for any inconvenience.

Legal helpline

We offer access to a legal helpline service which provides advice on a range of business and personal legal issues*. Subjects covered include partnership law, contract law and various commercial and private issues.

Provided by Lyons Davidson, the telephone legal helpline is free for you to use.

Lyons Davidson’s team of legal advisors are available whenever you need them and are able to discuss any legal query you may have. Offering straightforward and friendly legal advice, they are there to help you find practical legal solutions that you can implement yourself where possible.

To speak to the legal helpline team please call 01172 442 794. When you call, please quote PFS and you will be asked for your PIN.

If you need a lawyer to act for you, the legal advisors will put you in touch with one of Lyons Davidson’s specialist teams to discuss how they can help and what any charges will be.

 

*Subject to the terms and conditions. Please note that the helpline is unable to provide criminal law advice or advise on any legal issues (including disciplinary matters) in relation to the Chartered Insurance Institute or its Societies. The Chartered Insurance Institute and its Societies makes no representations or warranties of any kind, express or implied, nor does it accept any liability arising from or in connection with, the legal advice provided by Lyons Davidson. Full terms and conditions can be found here.