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Ethical Culture: CII materials

Ethics, in terms of the CII Code of Ethics and the importance of high standards of behaviour, is central to the CII's approach. This page captures some of the key content we have in one place.

Code of Ethics

The code sets down the principles which all members of the CII should follow in the course of their professional duties. Members are obliged to comply with this code.

Code of Ethics: your practical guide

We have developed a practical guide to the Code - which can also be used as part of a member's CPD activity - to demystify ethical issues with case studies and a simple guide to understanding the five principles which underpin the Code. 



Online ethics course

This course - free to members - introduced in 2010 takes approximately three hours to complete and provides a general introduction and specific content on what ethics means in a business environment.

PFS members also have purpose built ethics learning packs which can be located at:

Ethics guidance Series

Ethical culture: building a culture of integrity

The first paper in the CII's ethical guidance series proposes a ten-part framework for promoting integrity, which is built around the central principles of setting the right tone, supporting ethical decision-making, promoting openness and managing incentives.

Ethical culture: a practical guide for small firms

Every firm has a culture. It doesn't matter if you employ 10 or 10,000 people: culture influences how your firm goes about its business. It also helps shape how your firm develops and how it succeeds. Ethical culture: a practical guide for small firms offers guidance on how to shape culture within your firm. It will help you to understand how you can steer your firm's ethical culture in a more productive and trustworthy direction.

Ethical culture: Developing a culture of responsibility in a regulated environment NEWLY UPDATED

The creation of the Financial Conduct Authority brought an increased focus on culture and attitudes within firms.Ethical culture: Developing a culture of responsibility in a regulated environmentconsiders how financial services regulation, in particular the new Senior Managers regimes, impacts on the development of an ethical culture and highlights pointers from within the regulation which can assist in securing ethical behaviour.

Ethical culture: Speaking up - information for members about whistleblowing NEWLY UPDATED

This guide provides background on the legal and regulatory position on whistleblowing and provides encouragement for those looking to speaking up within firms and across the profession.

Ethical culture: Changing the story - reasons to believe

This paper sets out how it is important to use narratives and examples of 'doing the right thing' to help encourage good culture.

Creating & Sustaining an Ethically Resilient Culture

This guidance sets out some practical steps to design, create and sustain an ethically resilient culture. The steps are divided into those for Top Team Development, the Management Population and the Whole Organisation.

Exams & training

The CII's examination syllabus has ethical content running through its core. Units such as IF1, CF1 and RO1, as well as many others, include ethical components. Our range of regulatory training content also covers the topic of ethics. 

Faculty video

This 30-minute continuing professional development video from the CII Faculties looks in depth at the Chartered Insurance Institute's code of ethics. (member only)  

Thought leadership

The CII regularly publishes articles on ethical conduct and practice in our Journal and Financial Solutions member magazines. In addition, ethics has been covered on a number of occasions as part of our Thinkpiece series. These have included:

Martin Wheatley Ethics and economic growth

Judith Cork A social marketing perspective of Treating Customers Fairly

Our wider series of research and policy reports also touch on how the sector should consider the ethical angle of specific issues, such as big data.

Chartered firms

As part of the support structure for Chartered firms we have an ethical 'toolkit' designed for firms to test and develop their people covered by the chartered membership. This supports the ambition of Chartered firms to aspire to higher profession standards across the sector.

The CII Code and Disciplinary Enforcement

The CII has a full disciplinary process in place to enforce the CII Code for members. Decisions are overseen by a Disciplinary and appeal committee process with final oversight by our Professional Standards Board, which has a lay majority. For full details visit:


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