Written exams on paper or on-screen (at a centre or via remote invigilation)

If you wish to amend your exam booking this can be done via MyCII or MyPFS dashboard. You can:

make changes until the exam booking closing date.
amend, cancel or postpone your booking to the next available session, subject to space being available.
make these changes free of charge.

After the exam booking closing date you can cancel your exam and receive an examination voucher up until 48 hours before the exam date (but you cannot rebook into the same session).

You cannot withdraw after these dates except in the case of illness. Applications will not be considered without medical evidence. Please note that self-certification is not acceptable and the CII will not reimburse any costs involved in obtaining medical evidence.

Multiple choice exams (at a centre or via remote invigilation)

If you wish to amend your exam booking you can do so free of charge up to 48 hours before your exam sitting date via MyCII or MyPFS dashboard.

No changes can be made to your entry later than 48 hours before your exam sitting date.

You cannot withdraw after these dates except in the case of illness. Applications will not be considered without medical evidence. Please note that self-certification is not acceptable and the CII will not reimburse any costs involved in obtaining medical evidence.

FAQs

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