Important Notice: Essential system upgrades will be taking place over the weekend of 10-12 April. During this time orders being placed over the phone, and via our website may be subject to delays in processing. This includes purchasing a post results review of marking and examination resit.
We apologise for any inconvenience caused.
Contact us
As part of our commitment to maintaining high levels of customer service, we're committed to using best practice and implementing policies and procedures to ensure our customers are dealt with on a consistent and fair basis. This is reflected in the guidance notes provided within our products and services.
Customer Service (UK)
Head office
Personal Finance Society
1st Floor, 30 Old Broad Street
London, EC2N 1HT
Contact details
Telephone service - Mon-Fri: 9am-5pm (GMT)
Webchat service - Mon-Fri: 8am-4pm (GMT)
+44 (0)20 8530 0852
customer.serv@thepfs.org
Examination support
Review our support section if you have questions about your examination entry confirmation, permit or our assessment policies.
Feedback and complaints
Tell us what we're doing well or how we can do things better.
