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Good Practice Hub

Sharing Knowledge and Raising Standards

In this section members will find a range of good practice resources. Sharing and applying good practice is a characteristic of all professions and with such a large membership the Personal Finance Society is ideally placed to facilitate this process for the financial advice sector. Not only do we have a Regulator that is more engaging in sharing examples of good practice, we also have over 35,000 members, most of whom operate to high professional standards.

President David Thomas commented:

"Within our sector there is evidence of many firms operating efficiently, compliantly and profitably. By sharing examples of good practice amongst our wider membership, so that others can benchmark themselves and derive ideas for implementing ongoing improvements, we can further raise standards and build our profession." 

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Full Guides

Man Left v1The following "Good Practice Guides" have been produced to share good practice in key areas identified by the regulator, government and consumer groups.

9th December 2016
Peer-to-peer Guidance-An introduction to financial advisers

2nd March 2016
Investment Trusts

8th September 2015
Financial Strength in Adviser Due Diligence

8th September 2015
Overview: Strategic asset allocation tools with risk profiling software

14th April 2015
A good practice guide to adviser charging (and associated disclosure)

25th February 2015
Adviser research & due diligence on discretionary investment managers

25th November 2014
Drawdown reviews: providing valuable at-retirement services to customers

Share your good practice

We are keen to hear of examples of good practice in the community. If you would like to share your ideas please head over the the President's Thinktank Forum on LinkedIn.

President's Thinktank Forum

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Other Resources

Desk v1Please find below additional good practice resources for members. To be kept up to date with the latest good practice resources please keep an eye out for the My PFS bi-weekly e-newsletter, or follow the @pfsconf twitter account.

Membership Good Practice

Useful Videos, Articles and Links

28th April 2015 | Video
FCA Webinar on RDR Adviser Charges and Services

30th January 2015 | Article
FCA finalised guidance on investment advice boundaries

27th November 2014 | Video
Delivering an effective Drawdown review process

10th  November 2014 | Article
Ethical culture: changing the story - reasons to believe

6th  November 2014 | Video
Best Practice - profitability and sustainable growth

1st May 2014 | Video
Dealing with complaints and mis-selling claims