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News items | 24 Jan 2019
We have launched a dedicated professional body for people who work in claims insurance with the view to improving consumer confidence in the sector.  
Lectures | 21 Feb 2018
In this Insurance Institute of London (IIL) claims lecture Andrew Wales QC considered how the Enterprise Act, which into force in May 2017, may impact on day to day claims handling. Attendees can expect to develop their understanding around the recent changes to the law concerning damages for lat...
Lectures | 17 Jan 2018
A practical account of the experience of dealing with an array of claims in virtually every corner of the world, with suggestions on how to avoid some of the working mishaps.
Lectures | 08 Feb 2017
Tom Bird focuses on the fraudulent insurance claims and the change in the law brought about by the Supreme Court's judgment in Versloot Dredging and the Insurance Act 2015.
News items | 01 Nov 2011
Young insurance professionals from the CII's Insurance Broking, Claims, Underwriting and London Market faculties have been brought together to consider and develop new and innovative ways to improve their sector. Each group comprises between eight and ten talented insurance practitioners ...
Research | 01 Nov 2011
This article argues that the reforms to the civil litigation costs in England and Wales stemming from the Sir Rupert Jackson review are not sufficient. Anthony Hurndall calls for an alternative model that avoids the aggressive adversarial approach of litigation whilst actually bringing abou...
News items | 01 Aug 2011
After a successful pilot Lloyd's Claims Transformation Programme (CTP) is being rolled out in an accelerated fashion over the next 18 months. The pilot exceeded expectations and is already significantly reducing the time it takes to process new claims in the market.
News items | 01 Jul 2011
A report from the CII Claims Faculty's New Generation Claims Group 2010-11 on how Twitter, Facebook and other social networking tools can be used at the time of a surge event for the benefit of customers and the insurance profession.
News items | 01 Jul 2011
The ABI has announced that insurers are detecting more fraudulent claims than ever: over 2,500 worth £18 million every week. It is estimated that insurance fraud costs £2billion a year, adding, on average, an extra £44 a year to the insurance bill for every UK policyholder.
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