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Ethical culture: a practical guide for small firms

Publication date:

06 September 2013

Last updated:

22 September 2017

Every firm has a culture. It doesn't matter if you employ 10 or 10,000 people: culture influences how your firm goes about its business. It also helps shape how your firm develops and how it succeeds. Ethical culture: a practical guide for small firms offers guidance on how to shape culture within your firm.

This paper will guide you through one particular aspect of culture at work, because it is one that is going to become much more prominent over the next few years.

The focus is on your firm's ethical culture; in other words, that part of its culture to do with how people behave at work. This guide will help you to understand how you can steer your firm's ethical culture in a more productive and trustworthy direction.

This is the second in a series of guidance documents prepared by the Chartered Insurance Institute.

The CII is grateful to Duncan Minty ACII for developing this paper.

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This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), the CII group, local institute or Society, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the CII group, local institutes, or Societies.


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