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Personal Finance Society
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Inclusive insurance


Jim Minton talks about the challenges faced by lower income families and communities, and how the insurance industry can use its commitment to inclusion to ensure its products and practices help those communities meet those challenges.

Learn how working with low income families can help insurers improve products and practice, and the financial health of communities.

Lecture slides

CPD certificate

Duration: 43 minutes

By the end of this lecture members would have gained an insight into;

  • The 'poverty premium' - and how poorer people end up paying more for essentials like insurance
  • The opportunities to co-develop products and services with those of lived experience of financial and other challenges
  • The benefits to the insurance industry and to communities of a partnership approach