Skills and talent are burning issues for businesses of all
shapes and sizes, across all sections of the economy. Insurance is
no different in that respect. Each year we survey our members in
order to paint a picture of the skills situation within general
insurance. This is the sixth year we have run the survey. Over 2300
members representing general insurance responded to this year's
The findings have been published in association with Allianz.
The Skills Survey supplement provides the results as well as
insight and analysis from Allianz and a number of other employers
from within the industry.
The key findings of the survey include:
- There has been a drop in those reporting skill shortages across
GI membership - 8 percentage points on 2011. However despite this,
almost three quarters of employers are suffering from shortages
(73%). Some areas of GI have fared better than others.
- We have seen a significant change in the view ofhow well
prepared new members of the industry arein terms of basic literacy
and numeracy. Those believing people are 'very well' equipped is
now only 8% whilst there is a large proportion of members who
believe the opposite - 39%.
- 43% of employers expect to increase headcount over the next 12
months. This compares favourably to the 20% who say they will
- Employers prefer using training and development and clear
progression routes as the best ways of retaining talent.
View the full
Skills Survey »