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Personal Finance Society
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Technical articles | 01 May 2000
The Chinese insurance sector is keen to work closely with the UK insurance industry, says Carl Woolf.
Technical articles | 01 Mar 2000
'I've got a complaint!' Four words that can either trigger despair or galvanise a business into repairing a valued relationship. The difference in attitude has been shown when some financial services  businesses are devastated by complaints, while others have come through the experienc...
Lectures | 01 Feb 2000
The GISC. Lecture delivered by Chris Woodburn (Chief Executive, General Insurance Standards Council) on 02 February 2000.
Lectures | 01 Feb 2000
FSA - regulation of Lloyd's. Lecture delivered by Michael Foot (Head of Financial Supervision, FSA) on 22 February 2000.
Syllabuses | 01 Sep 1999
CII syllabus for P01 Insurance practice and regulation 1999.
Lectures | 01 Mar 1999
Lloyd's and the FSA. Lecture delivered by David Gittings on 04 March 1999.
Lectures | 01 Mar 1999
Managing the changes imposed by government in the last two years. Lecture delivered by JVH Robins on 8 March 1999.
Lectures | 01 Feb 1999
The Financial Services Authority. Lecture delivered by MG Roberts (Head of the Insurance Directorate, The Financial Services Authority) on 15 February 1999.
Lectures | 01 Nov 1998
The new system of financial regulation. Lecture delivered by Mark Boléat (Director General, Association of British Insurers) on 25 November 1998.
 

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