The FCA has published its final report on its general insurance
add-ons market study. The report finds that the add-on mechanism
has a clear impact on consumer behaviour and often affects
consumers' decision-making, often providing a structural point of
The FCA also found that many consumers are getting poor value
not just from some add-on products but also from standalone
purchases, as well as a lack of transparency and comparability
about the value provided by general insurance products.
The FCA is working to design remedies and will consult on
proposals later in 2014.
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