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Personal Finance Society
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Regulation through professionalism


Article
Publication date: 2013-5-16
Author(s): Bury, Liz

Synopsis

The new regulator, the Financial Conduct Authority, is cracking down on practices that can lead to mis-selling. It aims to restore customers' faith in the insurance sector following PPI complaints, but is the approach itself realistic, fair and likely to benefit the sector in the long term?