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Request a copy

Members and non-members can order scanned copies from library stock and other material, which can be forwarded by email. Library visitors can use a self-service photocopier.

How to order

Non-commercial research or private study

Published works

For copies from published works, like books and journals, please email or call us with your request, and we can arrange the copies for you. We will need you to  agree to a copyright declaration in writing (email is fine) before we can send you the copies (we will forward this to you once you have made the request).

Please call 0207 417 4406 or email knowledge@cii.co.uk if you wish to arrange copies of documents to assist with your study.

Please note that restrictions apply as to the portion of any one document which can be copied. Generally, it is possible to copy, for example:

  • one chapter or 5% of a book or report, whichever is greater;
  • one article in an issue of a magazine or journal.

Unpublished works

For copies from unpublished works, like dissertations, please contact us on the above details and we should be able to arrange this.

CII materials only

If you require copies from CII publications or FCII dissertations only, please contact us on the above contact details and we should be able to arrange this.

Please note that restrictions apply as to the portion of any one document which can be copied. For example, you can request a copy of up to one chapter of a CII study text - you would not be able to copy the entire text.

Commercial purposes

What is copying for 'commercial purposes'?

Whilst there is no legally set definition for 'commercial' or 'non-commercial', any copying undergone which enables a financial profit to be made would be considered commercial.

For instance, copying pages from an item, with the intention of using this content within your own works - and in turn publishing these works - would come under the title 'commercial', whereas copying a page to support a quote for an unpublished educational dissertation may be considered non-commercial.

Charges

The copying service is free of charge.

If you wish to photocopy non-CII publications for commercial purposes you must fill out the Copyright Licensing Authority's (CLA's) library licence form. The CLA imposes a charge of £15 + VAT for each document or article copied. Note that this does not apply to requests made for private research or study.

Payment can be made by cash or card. We can arrange receipts.

Conditions of supply

What can be copied?

Most of our collection is available to photocopy, subject to the restrictions imposed by UK Copyright Law, which are outlined below.

Item to be copied

General rules

Additional rules for commercial purposes

Articles

Only one copy of one article can be copied from a particular issue of a periodical.

Newspapers and certain periodicals cannot be copied. Click here for full details.

Separate publications

Up to one chapter or 5% (whichever is the greater) can be copied from a published book or pamphlet.

Certain publications cannot be copied. Click here for full details.

Directories, dictionaries etc

Only a very small portion can be copied from works like this. Staff can advise.

Normal rules for separate publications apply (see above).

Unpublished material

Can generally be copied in its entirety.

Only FCII dissertations can be copied.

Conditions for commercial purposes

  1. The contents of the Licensed Copy supplied to you are copyright works and unless you have the permission of the copyright owner or of the Copyright Licensing Agency Ltd and save as may be permitted by statute may not be copied (including storage in any electronic medium) or otherwise reproduced (even for internal purposes) or resold.
  2. Where a Licensed Copy is supplied by Secure Intermediate Electronic Transmission (including fax) you may not (a) print out more than a single paper copy, which itself may not be further copied; (b) retransmit the article to anyone else, other than to enable a single paper copy to be printed out by or for the individual who originally requested the item; (c) electronically store any copy of the article. The electronic version must be deleted immediately after successful printing.
  3. The supply of a Licensed Copy confers on the Copyright Licensing Agency Ltd the right to take legal action directly against you to enforce the restrictions set out above pursuant to the Contracts (Rights of Third Parties) Act 1999.

Conditions for non-commercial research or private study

For copies requested for non-commercial research or private study, you would be asked to agree to the following declaration:

"I declare that

  • I have not previously been supplied with a copy of the same material by you or any other librarian;
  • I will not use the copy except for research for a non-commercial purpose or private study and will not supply a copy of it to any other person;
  • to the best of my knowledge no other person with whom I work or study has made or intends to make, at or about the same time as this request, a request for substantially the same material for substantially the same purpose;
  • if this item is delivered by an electronic method, I will retain only a single paper copy and destroy any electronic copies after printing.

I understand that if the declaration is false in a material particular the copy supplied to me by you will be an infringing copy and that I shall be liable for infringement of copyright as if I had made the copy myself."