We have worked hard to make this site accessible to a broad
audience and to ensure a better experience for all users.
However, we welcome any comments or feedback you have for us,
please feel free to contact us.
We have developed a new design and architecture for the CII
website, taking care to ensure improved accessibility. This design
has now been applied to the majority of pages, however some still
remain in the old style such as CII Checkout / Learning Statement
request / CPD Event calendar / Chartered Title for firms
application and these will not yet have the same level of
accessibility or some of the features listed below. You will notice
that these pages and functions will retain the old site design, top
and tailed with the new look header and footer.
Steps we have taken to improve access
- text alternatives for any non-text content
- compatibility with a range of common browsers
- consistent navigation.
Using the keyboard to navigate the site
The site has been designed to be accessible to both keyboard and
pointing devices. We have not included keyboard shortcuts because
of potential conflicts with keyboard shortcuts used in other
programmes or software (e.g. screen readers).
this is the case, we have endeavoured to use it in an accessible
way. We also offer a no-script alternative to access this enhanced
function or content. Where accessibility issues arise, we will
endeavour to fix the problem. We cannot guarantee the accessibility
of content referenced by an external link.
Maintenance and sustainability
As part of our ongoing maintenance of the accessibility of this
site, we try to ensure that:
- any new content added by us will be reviewed for accessibility;
we will periodically conduct an accessibility audit of content
- unless otherwise requested, only minimal effort will be taken
to ensure that 'archived' legacy content complies with the
The modern browsers we support (Firefox 3.6 and later, Internet
Explorer 6 and later, Chrome (latest version) and Safari 4.x and
later) feature in-built accessibility tools, including zoom and
You can change the text size or adjust the page zoom in your
browser by following these instructions:
• PC / Internet Explorer - From the menu
bar underneath the search field, select Page or
View and point to Text
• PC / Firefox/Chrome - Increase page
zoom: Hold down the CTRL key and press
+, Decrease page zoom: Hold down the
CTRL key and press -
• Mac / all browsers Increase page zoom: Hold
down the Command key and press +,
Decrease page zoom: Hold down the Command key and